About Quant, the AI Assistant

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• Quant is powered by an AI model provider that acts as Equatorium’s sub-processor for Quant.
• When you ask Quant something, your question, the parts of your organization’s Equatorium data Quant reads to answer it, and Quant’s reply are sent to that provider, which may process them in the United States.
• Under its commercial terms with Equatorium, the provider does not use this data to train its models.
• Equatorium keeps your Quant conversations for 90 days after their last message, then deletes them. You can delete a conversation at any time in Quant; it is deleted at once.
• Only you can see your conversations. Your organization’s administrators cannot.
• Quant never acts on its own. Nothing it suggests happens until you press Confirm, and confirmed suggestions are recorded in your organization’s audit log.
• Quant can make mistakes. Check important figures on the page it links to.

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Quant answers questions in plain language and points to the page where the answer can be checked. Typical uses include:

• summarising what is new in an area since the last scan;
• explaining a terminal’s classification, using the reasons shown on the terminal’s page;
• finding terminals, areas, workflows, tasks and support tickets;
• explaining how a feature works or what a status means; and
• for users who can see billing, answering questions about the organization’s credits and subscriptions.

Quant may also prepare “Proposals”, for example to create a scan for an area, assign a terminal to a colleague as a task, or change an alert. A Proposal shows what would happen and, where relevant, what it would cost. It takes effect only if the user presses Confirm, and only if the user’s role permits the action. Confirmed Proposals are recorded in the organization’s audit log like any other change.

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What Quant reads

To answer a question, Quant reads the parts of the asking user’s organization’s data that the question needs, through the same permission checks as the rest of the Platform. It sees only what the user could see. Depending on the question, that can be:

• terminals, their locations, activity, classifications and network details, including IP addresses;
• the devices seen connected to a terminal, with their advertising IDs and device details;
• areas, places, workflows, runs, alerts and exports;
• tasks, support tickets, the team and its roles, and the organization’s audit log;
• disclosure requests, and the contents of releases the user may open; and
• for users with permission to see billing, subscriptions, invoices, credits and usage.

Email addresses and phone numbers are removed before anything is sent to the model provider, and the user’s own name is not sent.

What Quant never sees

• data belonging to any other organization;
• payment card details, which are held by our payment processor; and
• other users’ Quant conversations.

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Quant has usage limits to protect the service. If Quant is unavailable or a limit is reached, the rest of the Platform works as normal. Equatorium can switch Quant off for an organization on request.

The AI model provider processes Quant data as Equatorium’s sub-processor. The current list of sub-processors is available on request from legal@equatorium.com, and international transfers are covered as described in the Privacy Policy.

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Quant does not make decisions. It does not approve or deny Disclosure Requests, it does not change data without a user’s confirmation, and it is not used to make any decision with legal or similarly significant effects on any person.

Quant can be wrong. It may misread a question, summarise incompletely or state a figure incorrectly. Each answer links to the Platform page it relies on, and users should check important figures there before relying on them. Users remain responsible for actions they confirm.

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Quant is separate from the way Equatorium detects terminals. Detection is Equatorium’s own automated analysis, reviewed by people. Quant only reads and explains its results; it cannot change them.

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Under its commercial terms with Equatorium, the AI model provider does not use Quant questions, data or replies to train its models. Equatorium may use aggregated usage measures, such as the number of questions asked, response times, errors and whether Proposals were confirmed, to operate and improve Quant.

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• Delete any conversation at any time in Quant; it is deleted at once.
• Do not include personal information about individuals in your questions unless it is necessary; Quant does not need it.
• Ask your organization’s administrator, or Equatorium Support, to switch Quant off for your organization.
• Report a wrong or unhelpful answer through Support.

Questions about Quant and privacy can be sent to privacy@equatorium.com.